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New tags are missing on a product

TAGit Troubleshooting

The 20-tag cap and duplicates can hide new tags.

A task shows a product as updated, but you do not see all the new tags in Shopify. Two rules usually explain it.

Duplicates

If the AI suggested a tag the product already had (compared without case), it is not added again. The product keeps its existing spelling, and no credit is used.

The 20-tag cap

TAGit keeps at most 20 tags per product, with existing tags first. If a product already had 18 tags, only 2 new tags can fit.

How to fix it

  • Clean up old tags in Shopify, then re-run the task with Skip previously processed products off
  • Or turn on Remove the existing product tags to replace the old tags with fresh AI tags

Check the Product Tags shown for each product in the task details.

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