Skip to content

Retry a failed or cancelled task

TAGit History

Restart a task from the beginning with the same settings.

Retry task appears in the ⋮ menu for tasks with the Failed or Cancelled status.

What it does

  • The task goes back to Pending and joins the queue
  • It restarts from the beginning, with progress counters reset
  • It keeps all its original settings: products, filters, prompt, keywords, and number of tags
  • A Task queued for retry message confirms the action

Before retrying

  • Open View details and read the Error Log
  • Check that you have credits on Plans
  • Products already tagged during the first attempt are processed again: tags they already have are not added twice or charged, but new tags can be added

If the same error repeats, contact support with the task ID.

Related articles